Due to the custom nature of most of this work, its very common for additional files and info to be needed and discussed. This isn't a difficult process and I am always willing to help you get just the right final result.
Please keep in mind that time is money. The higher the quality and resolution of your photos and files, the less time it will take me. You just saved money!
I use Coreldraw to design and edit everything laser related. Typical file formats are CDR, EPS, AI, SVG, and sometimes DXF & DWG, but the orientation has to be correct as I am converting to 2D.
If you have any questions or concerns, just shoot me an email and I'll get back to you as soon as I can.
I reserve the right to pick and choose who, where, why, what, and how I do business. Trademarked and copywritten images or logos require permission for use and that is not always possible.
If a custom order is defective or incorrect due to my error, then it will be repaired or redone and corrected. If the information I was given is in error, I will not be held responsible, although, I might very well help you out in rectifying the issue. Mistakes happen to the best of us.
I respectfully ask that you are patient as custom work takes time. I work on a first come, first serve basis, and each and every item I make is given proper time and attention. There is no exception to this rule. Your stuff is just as important as anyone else's.
If I am on the phone or doing email correspondence, I am not physically making things. There is just one of me and unfortunately, I haven't been able to clone myself....yet.
Thank you for understanding
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